Donation & Refund Policy

1. Purpose of This Policy

This Donation & Refund Policy explains how donations are accepted, processed, acknowledged, and handled by Shirdi Sai Temple of Delaware (“the Temple”, “we”, “our”).

Our goal is to maintain transparency, trust, and accountability in all financial offerings made by devotees and supporters.

2. Donation Acceptance

We gratefully accept donations through the following methods:

• Online payments (via secure third‑party processors)
• In‑person donations at the temple
• Checks payable to the temple
• Zelle or bank transfers
• Gift cards or in‑kind contributions (with prior approval)

All donations are used exclusively for temple operations, religious services, community programs, and charitable activities.

3. Donation Receipts

For every monetary donation, we provide:

• A digital or printed receipt
• Annual contribution statements upon request
• Acknowledgment messages for special offerings or sponsorships

Please ensure your contact information is accurate to receive receipts.

4. Non‑Refundable Donations

As a nonprofit religious organization, all donations are generally non‑refundable. This includes:

• General donations
• Annadanam contributions
• Puja or ceremony sponsorships
• Festival sponsorships
• Gift card donations
• In‑kind contributions

Once a donation is processed, it is immediately allocated toward temple activities and cannot be reversed.

5. Refund Exceptions

Refunds may be considered only under limited circumstances, such as:

• Duplicate transactions
• Incorrect amounts charged due to technical error
• Cancellation of a paid event or service by the temple
• Accidental payment made by a minor without parental consent

All refund requests must be submitted within 7 days of the transaction and must include:

• Donor name
• Date of donation
• Amount
• Reason for refund request
• Proof of transaction (receipt or screenshot)

Approval is at the sole discretion of temple management.

6. Puja, Ceremony, and Event Fees

Fees paid for pujas or ceremonies are non‑refundable, except when:

• The temple cancels the service
• A scheduling conflict arises due to temple operations
• Severe weather or emergency closure prevents the service

In such cases, devotees may choose:

• A rescheduled date
• A credit toward another service
• A refund (if applicable)

7. Online Payment Security

All online donations are processed through secure, PCI‑compliant third‑party payment providers.

The temple does not store credit card or banking information.

8. Tax‑Deductible Contributions

Shirdi Sai Temple of Delaware is a registered nonprofit religious organization.

Donations may be tax‑deductible as permitted by U.S. law. Please consult your tax advisor for guidance.

9. Contact for Donation or Refund Questions

For donation‑related inquiries or refund requests, please contact:

Shirdi Sai Temple of Delaware
Email: sai [at] saitemplede [dot] org
Phone: (302) 440-6700
Address: 1639 Old Baltimore Pike, Newark, DE 19702